📄 REFUND & RETURN POLICY

Purely Blessed Candles Co.

At Purely Blessed Candles Co., every product is handmade with care and crafted for a luxury experience. Due to the nature of our products, we have the following policy:

🛑 No Returns or Exchanges

For hygiene and safety reasons, we do not accept returns or exchanges on:

• Body butters
• Body oils
• Lotions
• Candles or wax products

📦 Damaged or Incorrect Orders

If your order arrives damaged or incorrect, we will make it right.

Please contact us within 48 hours of delivery with:

• Your order number
• Clear photos of the item(s)
• Description of the issue

📧 Email: purelyblessedcandlescompany@gmail.com

If approved, we will:

• Send a replacement OR
• Issue a store credit

🚫 Non-Refundable Situations

We do not offer refunds for:

• Used products
• Allergic reactions (please review ingredients before purchase)
• Incorrect addresses entered at checkout
• Delayed shipping caused by carriers

❗ Order Cancellations

Orders may only be canceled within 2 hours of purchase. After that, orders are processed and cannot be canceled.

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📦 SHIPPING POLICY

Purely Blessed Candles Co.

⏳ Processing Time

• Orders are processed within 2–5 business days
• During high demand, processing may take up to 7 business days

🚚 Shipping Time

• Standard shipping: 3–7 business days
• Tracking information is provided once shipped

📍 Incorrect Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for:

• Orders shipped to incorrect addresses provided by the customer
• Lost or stolen packages once marked delivered

🔥 Warm Weather Disclaimer

IMPORTANT for your products: Due to heat, products may melt during transit. We are not responsible for melting, but:

👉 Products can be restored by placing them in a cool environment.

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📜 TERMS & CONDITIONS

Purely Blessed Candles Co.

By using our website, you agree to the following:

• All products are for external use only
• Results may vary based on skin type
• Customers are responsible for reviewing ingredients before purchase
• We reserve the right to refuse or cancel orders at any time
• Prices and products are subject to change without notice